Privacy Policy

Effective Date: February 5, 2026

At Premier Aiken Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Contact Information: Your name, address, phone number, and email address when you request a quote, contact us, or fill out a form.
  • Project Information: Details about your concrete project, including property type, scope of work, and timeline.
  • Payment Information: Billing address and payment details when you engage our services. We use secure third-party payment processors and do not store credit card information on our servers.

We also automatically collect certain information when you visit our website, including:

  • Usage Data: Information about how you use our website, such as pages visited, time spent on pages, and links clicked.
  • Device Information: Your IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and gather analytics data.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our concrete services
  • To respond to your inquiries and provide customer support
  • To schedule appointments and communicate about your project
  • To process payments and manage billing
  • To send you updates, promotions, and marketing materials (with your consent)
  • To analyze website usage and improve our online presence
  • To comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who help us operate our business, such as payment processors, email services, and website hosting providers. These providers are contractually required to protect your information and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.
  • Business Transfers: If Premier Aiken Concrete is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and gather analytics. Cookies are small text files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

We may use third-party analytics tools like Google Analytics to understand how visitors interact with our website. These tools may collect information about your device and usage patterns. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. We use encryption, secure servers, and access controls to safeguard your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

If you believe your information has been compromised, please contact us immediately so we can take appropriate action.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can ask us to correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
  • Opt-Out: You can opt out of receiving marketing emails by clicking the unsubscribe link in our emails or contacting us directly.

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Premier Aiken Concrete

322 Union St SE, Aiken, SC 29801

Phone: (803) 679-5830

Email: hi@concreteaiken.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.